jedbuj's Privacy Policy

jedbuj ("we", "us", or "platform") is a trusted online gaming service provider. This privacy policy applies to users in Bangladesh and explains how we collect, use, share, and protect your information when you visit our website jedbuj.lat or use our services.

By continuing to use our services, you agree to the terms of this privacy policy. We ask that you read this document carefully. For any questions, please contact our support team.

1. Information We Collect

jedbuj collects various types of information to ensure the best service for its users. This information falls into two main categories:

1.1 Information You Voluntarily Provide

Information you provide during registration or account management includes:

• Full name and date of birth (for age verification — available to users aged 21 and above only)
• Email address and mobile number
• Bangladeshi National ID (NID) or passport number (for identity verification)
• Payment-related information such as bKash, Nagad, Rocket, or Upay mobile account numbers
• Bank account details (for bank transfers)
• Messages you send through our support service

1.2 Automatically Collected Information

When you use our platform, the following information may be recorded automatically:

• IP address and device identity (device ID, model)
• Browser type, language settings, and operating system
• Date, time, and list of pages visited on the site
• Referral URL (the source from which you arrived at our site)
• Cookie and session tracking data
• Gaming activity logs (betting history, win and loss records)

2. Purpose of Using Your Information

jedbuj uses your information only for lawful and transparent purposes. We do not use your personal information beyond the reasons listed below:

• Account creation and management: For registering your account, logging in, and managing your profile.
• Identity and age verification: To confirm that all users are 21 years of age or older and are legal residents of Bangladesh.
• Processing financial transactions: To securely complete deposit and withdrawal requests.
• Fraud prevention and security: To protect the platform from suspicious activity, money laundering, or account hacking.
• Providing customer support: To resolve your issues and ensure effective assistance.
• Improving service quality: To review user experience and further develop our platform.
• Meeting legal obligations: To comply with applicable laws and regulations.
• Responsible gaming monitoring: To monitor your gaming behavior and provide support when needed.

3. Sharing Information with Third Parties

jedbuj does not sell your personal information. However, we may share information with selected third parties in the limited circumstances described below:

3.1 Payment Processing Partners

Relevant financial information is shared to complete transactions through bKash, Nagad, Rocket, Upay, and associated banking services. These partners operate under their own privacy policies.

3.2 Technology Service Providers

Cloud services, cybersecurity, and analytics providers involved in operating our platform's technical infrastructure may process limited amounts of data.

3.3 Legal Authorities

We may be required to provide information to relevant authorities in accordance with court orders, investigations, or applicable legal requirements.

3.4 Fraud and Scam Prevention

Relevant information may be exchanged with industry-recognized security services for the purpose of detecting and preventing fraudulent activity.

Outside of the circumstances listed above, we will not share your personal information with any third party without your consent.

4. Cookie and Tracking Technology

jedbuj uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help our platform recognize you and remember session information.

4.1 Essential Cookies

These cookies are essential for the basic functionality of the website — such as maintaining login sessions, storing security tokens, and retaining form data.

4.2 Performance Cookies

These cookies help measure the performance of the service — for example, analyzing which pages are visited most or where errors occur.

4.3 Cookie Controls

You can block or delete cookies by changing your browser settings. Please note, however, that disabling essential cookies may cause some platform functions to not work properly.

5. Data Security Measures

jedbuj applies industry-standard security measures to keep your personal and financial information safe:

• SSL encryption: All our data transmissions are encrypted using SSL/TLS technology, keeping your information secure during transfer.
• Encrypted databases: Stored personal information is kept in encrypted databases.
• Access controls: Only authorized staff can access personal information, and only when specifically required.
• Firewall and intrusion detection: Our servers are monitored through advanced firewalls and regular security testing.
• Two-factor authentication: An additional layer of security is available when accessing your account.
• Regular security audits: Our systems are regularly audited by a specialist team.

While we are committed to providing the highest level of protection, it is not possible to guarantee complete security on the internet. We ask that you keep your password private and log out of your account after using an unfamiliar device.

6. Data Retention Period

jedbuj retains your information only for as long as necessary — no longer. This is generally determined by the following criteria:

• All account information is retained for as long as your account remains active.
• Financial transaction records are retained for the period required by legal and regulatory obligations.
• Even after an account is closed, certain information may be kept for a period of time for fraud prevention and legal compliance purposes.
• Cookie and session data is automatically deleted after a set period.

Once the specified time limit has passed, information is securely and permanently deleted or anonymized.

7. Your Rights

jedbuj respects your rights over your personal information. You may exercise the following rights:

7.1 Right to Access

You have the right to know what information we have collected about you and to receive a copy of it.

7.2 Right to Rectification

If any information we hold about you is incorrect, you have the right to request that it be corrected.

7.3 Right to Erasure

In certain circumstances, you may request that your personal information be deleted. However, some information may not be possible to delete due to legal obligations.

7.4 Right to Restrict Processing

In certain cases, you may request that the processing of your information be limited.

7.5 Right to Withdraw Consent

Where the processing of your information relies on your consent, you may withdraw that consent at any time. However, this will not affect the lawfulness of processing carried out before the withdrawal.

To exercise these rights, please contact our support team. We will respond to your request as promptly as possible.

8. Protection of Minors

jedbuj provides services only to adults aged 21 and above. We do not knowingly collect personal information from minors.

Age verification is mandatory at registration. If we determine that a user is a minor, their account will be closed immediately and any collected information will be deleted. If a parent or guardian believes their child has registered on our platform, please contact us.

9. International Data Transfers

For the purposes of operating our services, your information may sometimes be processed or stored on servers outside Bangladesh. In such cases, we ensure that:

• Third-party processors maintain adequate data protection standards.
• Data transfer agreements are signed to ensure the protection of your information.
• Data crossing borders is always encrypted.

10. Policy Changes

We may update this privacy policy from time to time. If significant changes are made, we will notify you by email or through a notification on the platform. The updated policy will take effect from the date it is published.

If you continue to use our services after a change, it will be assumed that you have agreed to the new policy. We therefore recommend that you review this page regularly.

11. Responsible Gaming and Data Protection

jedbuj takes responsible gaming seriously. To this end, we use data about your gaming behavior to:

• Identify unusual or risky gaming patterns.
• Provide the option of self-exclusion or limit-setting when needed.
• Take proactive steps to ensure the wellbeing of users.

This information is used solely for the purpose of protecting users and not for any other commercial purpose. To learn more about responsible gaming, visit our Responsible Gaming page.

12. Contact Us

If you have any questions, concerns, or requests regarding this privacy policy, please contact our data protection team: